A lot of dental stories start the same. You graduate from dental school, then you buy a small practice. This is how it began for Dr. Kym Fritz-Pluym and Dr. Evan Pluym. Unfortunately, owning a private practice wasn’t the dream they thought it would be. No one taught Kym and Evan how to be leaders. They felt pressured to have all the answers, when in reality, they didn’t. As they struggled to lead the practice, Kym and Evan cycled through associates who didn’t fit their vision. Culture was lacking, and they weren’t aligned.

Kirk Behrendt

June 16, 2025

What kind of dentistry are you doing in your practice? Is it reactive or proactive? Single-tooth or comprehensive? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down average treatment presented. By tracking this metric, you can improve how you diagnose, present, and get case acceptance from patients. To learn how to provide more proactive, comprehensive treatment that your patients will value, listen to Episode 901 of The Best Practices Show!

ACT Dental Team

June 16, 2025

I’ve seen too many dentists working incredibly hard, only for them to be shocked that what they’re getting in return is less than expected. The truth is, there are hidden gaps within every practice where money silently drains away, and learning how to close them is crucial not just to make more money, but to

Robyn Theisen

June 13, 2025

More than ever, labs and practices are going digital. In this episode of Clinical Edge Fridays, ACT shares one of their latest Master Classes with Dr. Daren Becker, visiting faculty member at the Pankey Institute. He shares some of the key aspects of a digital workflow that will make your dentistry more efficient, precise, and comfortable for patients. Embrace and master these workflows to elevate your practice! To learn how, listen to Episode 900 of The Best Practices Show!

ACT Dental Team

June 13, 2025

To have a thriving dental practice, you need trust. To build trust, there are three key pillars you need. In this episode of Practical Solutions Day, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share how to cultivate trust with your team and patients through empathy, transparency, and consistency. Trust is the currency of the future! To learn the three steps to create the ultimate dental practice, listen to Episode 899 of The Best Practices Show!

ACT Dental Team

June 11, 2025

In this bonus episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Dr. Jeff Osborne, chief dental officer of Smile Source, to make a special announcement. ACT Dental and Smile Source have officially merged! They share the “why” behind it, their vision, and their thoughts on the future of private practice. To be a part of this amazing dental community for a Better Practice, Better Life, listen to Episode 898 of The Best Practices Show!

ACT Dental Team

June 10, 2025

There’s one thing your team agrees on. They all hate meetings! Meetings are often seen as a waste of time. Problems get brought up, but they don’t get resolved. You’re just recycling the same garbage from last week! There’s nothing inherently wrong with meetings. It all comes down to using that time wisely. To turn your meetings around, you need an agenda.

Kirk Behrendt

June 09, 2025

Are your patients just healthy, or are you underdiagnosing treatment? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down diagnostic percentage, why your numbers are low, and ways to start impacting this metric today. To learn how to be proactive in diagnosing care, listen to Episode 897 of The Best Practices Show!

ACT Dental Team

June 09, 2025

We’ve recently dealt with both Gross and Net Production, but in between both of those KPIs lies another, incredibly important one: your Write-Off Percentage. Your Net Production is your collectable potential, but your write-offs are one of the factors that impact that potential. They help determine the size of your

Dr. Barrett Straub

June 06, 2025

Do you ever look at your bank account and wonder where your money is? In this episode of Practical Solutions Day, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to uncover four of the biggest profit drains that's giving you the Monday blues. Close these four gaps and take control of your practice! To learn how to stress less and have more money left over, listen to Episode 896 of The Best Practices Show!

ACT Dental Team

June 04, 2025