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Loyal patients are your greatest assets. Not only are they your best patients — they are your best ambassadors! To help you attract more of these people to your practice, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, with clear, simple steps to provide the ultimate patient experience. To learn how to increase patient satisfaction, trust, and positive referrals, listen to Episode 839 of The Best Practices Show!
How close are you to achieving your goals? You probably have a general idea of how much progress you’ve made. But chances are, you don’t know exactly how much progress you’ve made. You might feel like you’re close to your goals, but your team might feel like they’re far away from those goals.
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Are you always feeling busy, but not being productive? Then it’s time to fix your schedule! To help you have more meaningful and profitable days at work, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to share four scheduling hacks that will organize your time. To learn how you can produce more without working more days, listen to Episode 838 of The Best Practices Show!
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If dentistry were a game, it’s checkers and chess. But how do you know when a case is one or the other? To help you win no matter which game you're playing, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share how to distinguish simple from complex cases so you can increase treatment success. Stop playing chess with the rules of checkers! To learn how to master the game you're playing, listen to Episode 837 of The Best Practices Show!
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Growth can be exciting. But bigger isn't always better! To explain why you should think twice before adding more chairs, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, with advice for maximizing the chairs, patients, and time that you already have. Get better, not bigger! To learn the right questions to ask yourself before trying to expand, listen to Episode 836 of The Best Practices Show!
Ideas are like popcorn kernels. There’s a lot of them, and once they start popping, it’s hard to pick them all up! If this describes your everyday life, then you must be the entrepreneur of your team. You’re filled with many great ideas—so many, in fact, that they spill over the kettle, onto the table, and across the floor. You try to pick up every single idea, but there are just too many. If you pick up every idea that comes to mind, your team won’t know which ones to focus on.
Over half of your patients have some form of periodontitis — and they don't even know it! How many are you letting walk out of your doors? It’s time to empower patients by helping them to understand and treat their disease. In this final part of her Master Class, Katrina Sanders, The Dental WINEgenist, shares key tools and resources to help you build confidence in diagnosing, treating, and improving the clinical outcomes of your perio patients. To get patients closer to 100% health, listen to Episode 834 of The Best Practices Show!
One of the biggest sources of frustration for every dentist is the feeling of being overwhelmed—after all, you’re simultaneously a leader, and entrepreneur, and a clinician—and that constant juggling of roles takes a toll. The headaches drain and distract you, forcing you to lose sight of what matters most. What
Data shows some disturbing facts. Over 60% of patients don't trust their dentists’ diagnosis! When the disease in question doesn’t hurt patients, it complicates things even further. So, how do you build trust with skeptical patients who are reluctant to get treatment? In this lecture of a two-part Master Class, Katrina Sanders, The Dental WINEgenist, shares how to incorporate innovative tools, products, and thinking to build trust, maximize production, and improve clinical outcomes. To learn how to get patients closer to 100% health, listen to Episode 833 of The Best Practices Show!
Is a team member just skating by? They take the last paper towel and think, “Someone else will refill that.” Or, they see an empty toilet roll and say, “That’s not my job.” If it’s not in their job description, they won’t do it.
